At Optimum Tech Solutions, we are committed to providing high-quality IT services. This Refund Policy outlines the terms and conditions under which refunds may be issued for our services.
Refunds are considered only under the following circumstances:
If the service delivered does not meet the agreed-upon scope as specified in the service agreement.
If a technical issue on our side prevents service delivery and cannot be resolved within a reasonable time.
Refunds will not be provided for:
Services that have already been completed or partially delivered successfully.
User-caused issues, including misconfiguration, misuse, or failure to provide required information.
Services that were agreed upon and started per contract, even if you change your mind.
To request a refund:
Contact our support team at [Insert Contact Email] or [Insert Phone Number] within 7 business days of service delivery.
Provide your service details, proof of purchase, and reason for the refund request.
Our team will review the request and respond within 5 business days.
Approved refunds will be processed via the original payment method. Refunds may take 5–10 business days to appear on your account, depending on your bank or payment provider.
Optimum Tech Solutions reserves the right to update this Refund Policy at any time. Any changes will be posted on this page with an updated “Last Updated” date.
For questions or concerns regarding this Refund Policy, please contact us:
Optimum Tech Solutions
📧 Email: info@optimumtechsolutions.us
📞 Phone: +1 281-901-1088
📍 Address: 1400 S Shepherd Dr, Houston, TX 77019
Optimum Tech Solutions delivers trusted IT services to empower and grow businesses, providing secure, scalable, and innovative solutions that drive long-term success.
